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Komatsu has developed into a international giant over the previous couple of decades due to their competence and strength in the field of logistics, mining, excavating and construction. By means of modern models and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Using their advanced manufacturing features and progressive design approaches, Komatsu has become known to build the kind of rugged and reliable lift truck that clients across the world have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the ever-increasing need for its goods in the North American marketplace. To better costs and efficiencies, a modern facility was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Remaining one of the foremost suppliers and manufacturers of rugged and innovative forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ desires globally. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied clients along with their North American clients.
After many years of establishing and retaining quality consumer service rapport with clients, Komatsu Forklift understands that satisfying the requirements of the customer is vital. Komatsu starts all new projects and product developments with the customer's input. By welcoming contributions and opinions, they are able to determine customer wishes and expectations then develop progressive models and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is premeditated from the start and continued through the manufacturing, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty technologies, forklifts and construction equipment. Their design expertise assures that every piece of equipment will last in even the toughest applications and environments. Adherence to meticulous engineering principles permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict in-house quality standards all factor in to top-quality lift truck products. Komatsu Engineering Standards transform the current and progressive expertise used in advanced mining and construction equipment into world class equipment.
The ultra-modern facility in Covington, Georgia has all the necessary requirements for full scale production. This facility is able to take raw steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the duration of the production process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that a product is only as valuable as the individuals who support it and sell it, their sellers make all the difference. Komatsu Forklift features an first-rate network of company dealers and independent sellers who are working hard to outdo expectations. Specialized in all aspects from product sales, service or operating education, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Vendor locations across the nation have a Komatsu OEM components on-hand to provide the essential service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated circulation hub is an alternative option. The web-based K-Link system assists sellers with on-line parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class clients depend on Komatsu lift trucks in their daily operations. So Komatsu focuses their attention on their countrywide account customers allowing them to profit from a unique relationship that facilitates them tailor their partnership in order to raise consumer efficiency and profits. Komatsu nationwide account clients have access to on-line components and operations support system and a comprehensive fleet management program, providing the ability for Komatsu to be their total solution for any lift truck worries.
The dependable and well-organized team at Komatsu Forklift U.S.A., Inc., are focused on providing their clients an exceptional experience whether it is through sales, education, maintenance, or aftermarket support. They want to ensure the level of customer service provided will help their customers satisfy or exceed their objectives and build a lucrative business/client partnership in the process. Komatsu strives to be familiar with each of their customers’ unique ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
